When a payment for an instalment fails, we send you an email to let you know straight away that this has failed. The payment will then be attempted again 24 hours later and if this fails, a late fee will be applied. If this instalment remains unpaid for a further 7 days, another fee will be applied.
How to get your payments up to date:
Please Log in to your Laybuy account and select;
1. "Payment Schedule", then
2. Next to the overdue payment select "Pay Now"
3. Choose the desired payment method and select "Submit Payment"
Be sure to make this payment within 24 hours of your instalment declining to avoid late penalty fees.
If you have any issues making payments, please do get in touch with the team via Submit a Request and we can help come up with a plan 🙂
Please note: we are unable to cancel any late fees prior to the instalment being paid