If you are waiting for delivery of goods and it is taking longer than you expected or you have received your order with items missing/ damaged you will need to get in touch with the store directly.
Laybuy is not able to amend, adjust or change an order once it is approved - this must be handled directly with the store. Be sure to flick the retailers customer service team an email, or message on their social media pages for updates on your order. We would also advise to have the Laybuy Order number ready to pass onto their team to ensure this is looked into as quickly as possible.
Please allow at least 3 business days for the store to respond.
Polite Notice: Payments will continue despite the order not being delivered as we have no control over the delivery of goods.