If you forget your password or would like to reset it, you can do so anytime by selecting, Forgot your password? on the main log in page on our website or app.
Please ensure that when you click the 'Forgot your password' button to reset this, that you are using the most up to date link we have provided you, and are doing the following:
* At least 8 characters long
* An upper case letter
* A special character (such as $&^@)
* A number
Please note that this email may take up to an hour to reach your inbox, and may be automatically sorted into your spam/junk folders. If you do not receive the email, please add firstname.lastname@example.org to your email's Safe List and then click the 'Forgot your password' link again on the log in page.
If you have any issues logging in or accessing your account, please don't hesitate to reach out to us here.