Your account could be suspended for a number of reasons:
1) Overdue payments: As soon as you pay any overdue amounts, your account will be automatically reinstated
2) You have a hardship plan in place: Once you make your first payment your account will be automatically reinstated
3) You haven't used your account in while: Please contact us via Submit a Request and include your phone number & address on your account
4) None of the above: Please contact us via Submit a Request and include your phone number & address on your account
Once we get this information, we can work on getting your account reactivated