🎉 Great news! Our NEW Pause Payments feature is now live on our website and in the latest version of the app!
We understand that there may be instances where you need to pause your payments due to financial or other reasons. Our new pause payments feature lets you pause your payments on up to 5 orders by 2 weeks.
How to pause your payments:
- Log into your account
- Go to My Purchases
- Select the Order
- Select Payment and refund options
- Choose Pause Payments
Please note, payments can only be paused if:
- You have at least one order completely paid off.
- Your order has not been paused previously.
- Your order has not been reported as a return.
- You do not have a previous deferral from Laybuy on the order.
- Your order does not have an overdue payments or penalties.
- You do not already have 5 orders currently paused.