General
Contact Laybuy
Payments
- What is Laybuy Boost?
- Card Errors
- What if I can't make my payment?
- Invalid Tender Option
- How can I pay?
- What happens if my card has been lost or stolen?
Getting Started with Laybuy
- Where can I use Laybuy?
- What do I do if my email or phone number is already registered?
- How do I sign up to Laybuy?
- How does Laybuy work?
- How much does Laybuy cost and is there a fee?
- When will my first payment be taken?
Refunds/Returns
Managing your Account
- Laybuy Marketing Communications
- How do I change my email address or phone number?
- Resetting your Password
- Does Laybuy have an App?
- What is 'Your Limit'? And how can I get an increase?
- How do I close my account?
Accessing your Account
Managing Orders
Laybuy Instore
Help for Merchants
- What are the fees for Laybuy and how do I sign up?
- What eCommerce Platforms does Laybuy integrate with?
- How do I process a refund for my customer?
- Why is my customer seeing a larger first payment?
- I have sold my business, how do I close my merchant account?
- I have sold my business, how do I change ownership?