I am a Customer
Contact Laybuy
Payments
- What is Laybuy Boost?
- Card Errors
- What if I can't make my payment?
- How can I pay?
- What happens if my card has been lost or stolen?
- Why have I been charged a late fee (£6 GBP / $8 USD / $10 NZD or AUD)?
Getting Started with Laybuy
- Where can I use Laybuy?
- What do I do if my email or phone number is already registered?
- How do I sign up to Laybuy?
- How does Laybuy work?
- How much does Laybuy cost and is there a fee?
- Why did a payment get taken when I first placed the order?
Refunds/Returns
Managing your Account
- Can I re-open my Laybuy account?
- Laybuy Marketing Communications
- How do I change my email address or phone number?
- Resetting your Password
- Does Laybuy have an App?
- What is 'Your Limit'? And how can I get an increase?